Terms of Service

    Last Updated: July 30, 2026

    1. Agreement to Terms

    By accessing our website at totalcabinandhome.com or requesting services from Total Cabin and Home Maintenance LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use our website or services.

    2. Services Offered

    Total Cabin and Home Maintenance LLC provides professional residential, cabin, and commercial maintenance services across Sevier County, Tennessee, and surrounding areas. Services include exterior pressure washing, soft washing, window cleaning, HVAC filter and duct upkeep, dryer vent cleaning, and interior safety maintenance.

    All estimates and quotes provided through our website or via telephone are subject to property verification and written confirmation.

    3. Phone & SMS Text Communications Policy

    When you provide your telephone or mobile phone number through our contact forms, quote request forms, scheduling channels, or customer service interactions, you consent to receive telephone calls and SMS text messages from Total Cabin and Home Maintenance LLC regarding your service requests, appointments, quote follow-ups, operational updates, and billing.

    Key Phone & SMS Terms:

    • Consent: Consent to receive text messages or calls is not a requirement for purchasing any services.
    • Frequency: Message frequency varies depending on your ongoing quote requests, service appointments, and maintenance schedule.
    • Rates: Standard message and data rates may apply from your mobile carrier.
    • Opt-Out Instructions: You may opt out of SMS text communications at any time by replying STOP to any text message you receive from us. You may also contact us at sales@totalcabinandhome.com or call (865) 346-3444 to request removal.
    • Help & Support: Reply HELP to any message for assistance or contact customer support directly.

    Non-Sharing of Mobile Data: No mobile information or SMS opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes. All phone numbers and consent records are held strictly confidential in accordance with our Privacy Policy.

    4. User Responsibilities & Conduct

    You agree to provide accurate, current, and complete information when filling out forms on our website. You are responsible for maintaining reasonable access to the property for scheduled maintenance visits and ensuring a safe environment for our technicians.

    5. Limitation of Liability

    To the fullest extent permitted by law, Total Cabin and Home Maintenance LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or website. We maintain proper licensing and commercial liability insurance for all performed on-site work.

    6. Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. Any legal actions arising from these terms shall be conducted in Sevier County, Tennessee.

    7. Contact Information

    If you have questions about these Terms of Service, please contact us at:

    Total Cabin and Home Maintenance LLC

    240 North Parkway, Sevierville, TN 37862

    Phone: (865) 346-3444

    Email: sales@totalcabinandhome.com